Modules
Mirador's Insights application is a versatile system that can be configured in many ways to meet the needs of different clients. The biggest examples of this are our application modules:
Primary Modules
- Maintenance Monitoring
- Hygiene Event Counts
- Tagged Hygiene Event Counts
- Entry & Exit Compliance Monitoring
Optional Modules
- Staff User Logins
Modules are usually additive, meaning that the Hygiene Event Counts module is enabled on top of, and includes everything within, Maintenance Monitoring and so on. If you are unsure which modules have been selected for your facility, it will be visible in your contract - look for a bundle titled "Classic," "Advanced," etc. Bundle names and sales offers will vary.
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Maintenance Monitoring
Maintenance Monitoring provides alerts and reporting on dispensers including connectivity status, battery levels and liquid levels. It is generally considered the backbone of the application - even with no other modules enabled, you can:
- Monitor the liquid and battery levels of each dispenser
- Review battery performance of each dispenser over time, helping inventory management teams accurately plan their replenishment schedules
- Receive alerts when a dispenser dips below a low or critical threshold, optimizing workflows for EVS and/or Facilities teams
- Receive alerts when a dispenser has gone offline for more than 2 hours, allowing IT or EVS teams to take immediate action
Maintenance Monitoring applies smart principles to dispenser design, taking the guesswork out of maintaining your dispensers and saving your employees from redundant and time-consuming rounds compared to manual hand-hygiene systems.
Hygiene Event Counts
Hygiene Event Counts provides activity reporting for all hygiene events registered by the dispenser system. This is typically bundled with Maintenance Monitoring, as no tag or user information is required to get meaningful data out of your Guardian™ dispenser system. Hygiene Event Counts will add:
- Data on soap and sanitizer dispense events
- Data on hallway and room usage trends
- Location trends over time, identifying "hot spots" within each monitored location as well as opportunities where placement can be adjusted to improve usage
- Exportable reports for third-party regulatory compliance deliverables
Tagged Hygiene Event Counts
Tagged Hygiene Event Counts associates tagged users to hygiene activity reporting. Purchase and maintenance of annual user tags is required. You will see all of the Hygiene Event Count data, as well as:
- Data on who completed each event and where
- Trends for individual users as well as user types (CNA, Nurse, Doctor, etc.)
- Receive alerts when a tag is reaching or has exceed its expiration date
Entry & Exit Compliance Monitoring
Entry & Exit Compliance Monitoring provides data on tagged hygiene event activity relative to whether events took place after entry or exit* of a room. This module includes:
- Data on Check-In and Check-Out timestamps per user
- Compliance trends for individual users and user types over time
- Compliance trends for the facility as a whole
*Compliance reporting provides an additional layer of data on top of the hygiene event reporting modules for users, as the concept of “compliance” requires additional rules outside of a hygiene event to define it. For example, if you asked, "This event was compliant to what, exactly?" You may find several answers, like "I sanitized my hands when I entered the room" or "I sanitized my hands before I touched a patient." Compliance is calculated only on tagged events, which is to say: only users who carry a tag are given a compliance rating, which is then aggregated up into various averages and trends.
When dispensers are placed near the point of care, Insights can also be provisioned to recognize tagged users within the patient zone, specifically: when they enter the zone, when they exit the zone, and if a hand hygiene event took place within a set time threshold surrounding entry or exit - with no additional "badging in" to a dispenser or manual logging required! User tags must be enabled, if they are not already, when also enabling the compliance module.
See đź“„ What is the difference between Hygiene Events and Compliance? for more information.
Staff User Logins
Staff User Logins allows individual staff (tagged users who are not Supervisors or Administrators) access to their own hygiene event activity trends for self-management. ​Staff User logins can be enabled with or without Entry & Exit compliance monitoring, providing each user:
- Access to an individual dashboard to monitor their personal activity
- Comparison to trends within their user type (other users' PPI anonymized for privacy)
- Comparison to trends for the facility as a whole
If you are interested in adding a module that is not currently enabled for your facility, please reach out to your Sales Representative for more details!